At Hyster, we recognize that each and every work environment and application requirement can differ. We have customers in a wide variety of industries which motivates us to provide a very diverse variety of materials handling product solutions. No matter what your industry is or what the environmental conditions we have a product to meet your requirements and get jobs completed efficiently. We have built trusting relationships between service, production and promotion teams so that we can assure you that each equipment is made to the highest quality standards and that you would be given the continuous support you need when you have a Hyster machine on your work place.

Every product which Hyster sells goes through a nine stage development process from preliminary concept and design to the manufacturing and selling of the equipment. Every stage of the development process has been established to guarantee product quality over the lifetime of the equipment. Hyster testing centers could simulate the life cycle of a lift truck in order to ensure that the machinery performs as intended and that it lasts.

To begin with, Hyster performs a great deal of research concerning customer needs in order to be sure that we know what our customers truly want. This research is then used to product design. Designs are built using cutting edge computer aided design systems which help to lessen the risk of weak points and make sure that positioning of all parts are optimal for both performance and servicing needs. Afterward, prototypes are built in cooperation with professionals and specialists in compartment design and ergonomics. Each and every prototype and component is put through thorough life cycle testing to find and correct any problems which could lessen the life of a machine or a part to a less than optimal level. When a machinery comes out of the testing stage of development, we want to be certain that it will function to a high standard. Testing in real life settings is also carried out so that we can gather more data on the performance of the machinery and be confident that it would meet the standards required to complete the job.